Security & Trust

Your rental business is built on trust. So is ours.

hostli helps rental property owners manage financial data, property records, tax information, documents, and portfolio performance. We take security, privacy, and transparency seriously.

Built for careful financial workflows
Stripe - Plaid - modern security practices

Clear controls for owners, admins, and team members.

Data protection

How hostli protects your data

Encryption

Data transmitted between your browser and hostli is protected using industry-standard encryption.

Secure authentication

hostli uses secure authentication practices designed to protect access to your account.

Role-based access

Admins, owners, and team members can be assigned permissions so users only access the information appropriate for their role.

Backups and recovery

hostli maintains backup and recovery practices designed to help protect customer data.

Financial data security

Trusted partners for sensitive workflows

Stripe-powered payments

Subscription billing and payment processing are handled by Stripe. hostli does not store raw payment card information on its own servers.

Learn about Stripe security

Plaid-powered bank connections

When customers connect financial accounts, hostli uses Plaid to securely access transaction information. hostli does not receive or store online banking credentials.

Learn about Plaid safety

AI is here to assist, not replace professional judgment.

hostli may use AI to help categorize expenses, summarize financial activity, generate portfolio insights, and explain tax-related concepts.

AI-generated content may be incomplete or inaccurate and should not be considered tax, accounting, legal, financial, investment, or property management advice.

Users should independently verify AI-generated outputs and consult qualified professionals when appropriate.

Privacy principles

Plain-English privacy commitments

You own your data
We do not sell customer data
We collect only what is needed to provide the service
You can request access, export, correction, or deletion of your information

Infrastructure and vendors

Built on trusted infrastructure.

hostli uses modern infrastructure and service providers to support reliability, payments, bank connections, email delivery, AI-powered features, and application hosting.

StripePlaidVercelResendOpenAI

Security roadmap

Continuing to invest in trust.

As hostli grows, we plan to continue investing in security monitoring, vendor reviews, formal policies, compliance readiness, and independent security assessments.

Enhanced monitoring
Vendor reviews
Security policies
Compliance readiness
Independent assessments

Responsible disclosure

Report a security concern.

If you believe you have discovered a vulnerability or security issue, please contact us immediately.

Report a Security Concern